Welcome to the Innent Collaborative Earning Program (the "Program"). This Program has been created to support and empower our community by providing opportunities for members to earn royalties and enjoy exclusive benefits. By participating in this Program and enrolling in any of the membership tiers, you agree to abide by the following terms and conditions. These terms are designed to ensure a fair, transparent, and enjoyable experience for all members while protecting the integrity of the Program and preventing misuse or legal difficulties. Please read these terms carefully before proceeding.

Please note that this Program will be in a testing phase during its first year. If it serves its intended purpose and positively impacts our community, it will remain active. However, in the event of any serious complications or unforeseen circumstances, Innent reserves the right to terminate the Program at any time.

Membership benefits, including but not limited to royalties, discounts, upgrades, and other privileges, are strictly personal and non-transferable unless explicitly stated otherwise in writing by Innent.

Members must use their unique membership number at the time of booking to avail themselves of any benefits. Failure to provide the correct membership number may result in the forfeiture of benefits.

Benefits are subject to availability and may vary depending on the membership tier, partner hotels, or vendors.

Booking information, including guest name, confirmation number, email, dates, or other related details, is considered confidential and cannot be disclosed to members earning royalties unless the booking is made under their name.

Innent is committed to protecting guest data in compliance with applicable privacy laws, including but not limited to the British Columbia Personal Information Privacy Act (PIPA).

Members are prohibited from using guest data for any purpose other than tracking legitimate royalties earned through the Program.

Members may request cancellation of their subscription by contacting Innent’s customer support team at support@innent.com if an online cancellation option is unavailable.

Cancellations requested after the renewal date will not be eligible for a refund of the subscription fee.

Membership benefits, including access to royalties and discounts, will cease immediately upon cancellation of the subscription.

All membership subscriptions operate on a recurring payment model unless explicitly stated otherwise. Members will be billed automatically at the beginning of each billing cycle.

In the case of failed recurring payments, the associated chargeback fee will be borne by the member. This fee will either be added to their next booking or directly billed to them.

Members are responsible for ensuring their payment methods are valid and up to date to avoid service interruptions. Innent is not liable for any disruptions caused by expired or invalid payment methods.

Royalties earned are calculated as a percentage of the booking amount, subject to the terms of the specific membership tier.

Corporate VIP Membership royalties are capped at CAD $1,000 per month, while Elite Membership royalties have no cap.

Earnings will only be credited to the member's account once the associated booking has been successfully completed and within 15 days of the guest's checkout. This ensures that all transactions are verified and any potential disputes or adjustments can be resolved before royalties are finalized.

Any fraudulent bookings intended to manipulate royalties, including but not limited to false bookings, self-referrals, or misrepresentation, will result in immediate membership termination and forfeiture of all earnings and may subjected to legal actions.

Subscriptions are non-refundable after the renewal date. Cancel anytime by contacting support@innent.com.

Flexible booking options, such as early check-in, late check-out, and free cancellations, are subject to availability and the specific policies of the partner hotel or vendor.

Room upgrades are provided on an as-available basis and cannot be guaranteed. Members are encouraged to confirm availability directly with the hotel prior to arrival.

Members may request to upgrade or downgrade their membership tier by contacting Innent’s customer support team.

Upgrades will take effect immediately upon payment of the new subscription fee, while downgrades will only take effect at the end of the current billing cycle.

Any prorated refunds or additional charges resulting from tier changes will be calculated based on the remaining duration of the billing cycle.

Any disputes regarding membership benefits, payments, or royalties must be submitted in writing to support@innent.com within 30 days of the transaction or issue.

Innent reserves the right to investigate and resolve disputes at its sole discretion. All decisions made by Innent regarding disputes are final and binding.

Innent reserves the right to modify membership terms, benefits, or pricing at any time with a minimum of 7-day notice to members. Notice will be provided via email or through the member’s account dashboard.

Continued use of the membership after such changes constitutes acceptance of the revised terms. Members who do not agree to the updated terms may cancel their subscription in accordance with Section 3.

Innent reserves the right to terminate any membership for violation of these terms, fraudulent activity, or misuse of benefits.

Terminated members will forfeit all royalties and unused benefits. Innent may also pursue legal action in cases of severe misconduct or fraud.

Innent is not responsible for any losses resulting from changes in travel plans, cancellations, or denied benefits due to unavailability. Members are encouraged to review hotel policies and travel advisories prior to booking.

Membership benefits are provided as-is, and Innent makes no guarantees regarding the availability or quality of services provided by partner hotels or vendors.

Innent shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Program or membership benefits.

These terms and conditions constitute the entire agreement between the member and Innent regarding the Collaborative Earning Program and supersede any prior agreements or understandings.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By enrolling in the Innent Collaborative Earning Program, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at support@innent.com.