Privacy Policy for Innent Inc.

This Privacy Policy outlines how Innent Inc. (referred to as "we," "us," or "our") processes personal data pertaining to its business partners. This includes accommodation providers, vendors, other travel service providers, and their employees, contractors, or representatives. By engaging with Innent Inc., you (referred to as "you," "your," or "Business Partners") agree to the terms of this Privacy Policy. At Innent Inc., protecting your privacy and safeguarding your personal data is one of our highest priorities. This Privacy Policy outlines how we collect, use, disclose, and protect your information as a business partner, vendor, or representative of associated entities. It also describes your rights regarding your personal data and how you can exercise them. This policy complies with applicable privacy laws and reflects our commitment to transparency and accountability.

This Privacy Policy applies to all business partners of Innent Inc., including but not limited to:

• Accommodation providers (e.g., hotels, motels, apartments, bed & breakfasts).
• Other travel-related service providers (e.g., transportation, attractions, and tours).
• Vendors, contractors, agents, and representatives.
• Payment service providers, suppliers, and third-party affiliates.

It also applies to individuals representing these entities, such as employees, contractors, or owners. This policy governs all interactions between you and Innent Inc.

The personal data we collect depends on the context of your relationship with us and may include:

a. Information You Provide Directly

• Name, job title, email address, phone number, business address, and fax number.
• Copies of government-issued identification (e.g., passport or driver’s license), company registration documents, tax information, and proof of licenses.
• Bank account information, VAT numbers, payment preferences, and billing information.
• Images, videos, and other recordings.
• Non-specific geolocation data.
• Details about searches, transactions, and other interactions conducted on our platform.
• Information about individuals associated with your business or organization, provided by you.

b. Automatically Collected Data

We may collect certain technical data when you interact with our platform, such as:

• IP address, device identifiers, and operating system details.
• web browser type (e.g., Chrome, Safari, Firefox), and referring website.
• Browsing history, time of usage, URLs requested, and log information.
• Online activity, such as pages visited, bookings made, or searches performed.
• Information entered into our website, including login credentials, where permitted by law.
• Data from cookies and similar tracking technologies for user experience customization and fraud prevention.

c. Information from Third Parties

We may also receive information about you from:

• Public records and government authorities (e.g., tax or regulatory agencies).
• Fraud prevention databases and credit reference agencies.
• Other third-party sources for risk management and compliance.

We process your personal data for the following purposes:

a. Registration and Account Management

We use your information to:

• Register and verify your business account.
• Manage your business relationship with Innent Inc.
• To provide the products and services you request, such as managing bookings and processing payments.
• To communicate with you regarding your queries, transactions, and updates.

b. Customer Support and Communication

Your data enables us to respond to queries, resolve issues, and provide support. We may also use it to send reminders for incomplete registrations and communicate system updates.

• To measure interest, enhance our services, and customize your experience on our platform.
• To solicit feedback and gather insights through surveys.

c. Marketing and Business Development

Innent Inc. may use your information to:

• Send newsletters, promotional materials, and event invitations.
• Conduct market research and feedback sessions.
• Notify you of referral programs, competitions, and other opportunities.

d. Fraud Detection and Security

We process your information to detect and prevent fraud, unauthorized access, and other malicious activities. This includes verifying the identity of our business partners and assessing potential risks.

• To prevent, investigate, or act against illegal activities and enforce our Terms of Use.
• To comply with legal obligations, including tax and regulatory reporting requirements.

e. Legal and Compliance

We may process your data to:

• Comply with legal obligations, such as responding to regulatory or law enforcement requests.
• Resolve disputes, enforce agreements, and handle complaints.

· Limitation of Liability

• The Company shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to:
  1. Errors, omissions, or inaccuracies in property information or bookings.
  2. Misuse of the Extranet or unauthorized access.
  3. Technical issues, downtime, or system failures.
  4. Transmission of viruses, harmful software, or malicious content.
  5. Loss of data, business opportunity, revenue, profits, or any other financial loss, directly or indirectly, resulting from the use or misuse of the Extranet.
• In no event shall the Company’s total liability exceed the greater of:
  1. (a) Fees paid by the Partner for access to the Extranet during the 12-month period preceding the event giving rise to the claim; or
  2. (b) One Hundred Canadian Dollars (CAD $100).
• Sharing of Personal Data

Innent Inc. shares your personal data only when necessary and with appropriate safeguards in place:

• Data may be shared with payment processors, IT service providers, marketing platforms, business analytics, customer service, and fraud prevention to deliver our services. These vendors adhere to strict data security measures and cannot use your information for unauthorized purposes. 
• We may disclose data to tax authorities, law enforcement, or regulatory agencies as required by law.
• To meet regulatory obligations or respond to lawful requests, including subpoenas or litigation.
• To protect our property, people, and legal interests.
• In the event of mergers, acquisitions, or similar corporate events.
• Shared with third parties for analysis and content development without identifying individuals.

International Data Transfers

To provide our services, your information may be accessed, processed, or transferred across countries. We implement robust safeguards to ensure compliance with applicable data protection laws, including:

• Adequacy decisions from regulatory bodies for data protection.
• Standard contractual clauses for intra-group and third-party transfers.
• Binding Corporate Rules and Privacy Shield certifications, where applicable.

We take appropriate technical, physical, and organizational measures to protect your data against unauthorized access, alteration, or loss. These include:

• Administrative, technical, and physical controls.
• Secure servers and encrypted communications.
• Continuous updates to security protocols to prevent unauthorized access or data breaches.
• Restricted access to personal data for authorized personnel only.
• Regular security assessments and compliance checks.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. We retain personal information only as long as necessary for the following:

• Completing transactions and fulfilling our legal or contractual obligations.
• Backing up systems securely and complying with statutes of limitations.
• Deleting unnecessary data using industry-standard methods.

Retention periods may vary based on factors such as:

• The nature of our business relationship.
• Applicable legal and regulatory requirements.
• Dispute resolution and risk management needs.

Depending on your location, you may have the following rights concerning your personal data:

1. Access: Request a copy of the data we hold about you. View, update, or request deletion of your information by contacting us.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Erasure: Request the deletion of your data under certain circumstances.
4. Restriction: Limit how we use your data in specific cases.
5. Portability: Request that your data be transferred to another organization.
6. Objection: Object to the processing of your data for legitimate interests or direct marketing.
7. Withdrawal of Consent: Revoke consent where processing is based on it.

To exercise your rights, please contact us at legal@innent.com. We will respond in accordance with applicable laws.

Innent Inc. reserves the right to update this Privacy Policy at any time. Significant changes will be communicated to you directly or through prominent notices on our platform.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at legal@innent.com. Alternatively, you can reach us at:

Innent Inc.
 Surrey, BC, Canada